Free shipping from €49 in mainland France and from €69 in the European Union.
Indicative delivery times:
- Mainland France (excluding Corsica): 2 to 3 working days.
In Corsica, approximately 3 to 5 working days.
- Other EU countries: approximately 3 to 7 working days
- Switzerland: approximately 5 to 7 working days.
Once your order has been shipped, you will receive an email with your tracking number to track its progress in real time.
Our return policy has now been extended to 30 days from the date of receipt of your order.
Items must be new, unused, with their tags and in their original packaging.
Refunds are processed to the original payment method within 14 business days after receipt of the return.
Accepted payment methods :
- One-time bank card payment
- PayPal
-Alma in 3 installments without fees .
Secure payment : all transactions are processed by our payment providers via security protocols that comply with current standards, including SSL and 3D Secure .
All our products come with a 2-year warranty.
Do you have a customer account? Go to your personal space and simply click on the "Return" tab.
Did you purchase without an account (or outside the website)? Fill out our customer service form by clicking on this link.
Most of our spare parts are available directly on our website.
If you cannot find yours, please contact us via the contact form, and we will reply as soon as possible.
To help us assist you as best and as quickly as possible, please describe your problem in detail and attach a few photos.
For professional quote requests (leisure centers, rental companies, etc.) or to become a reseller, click here .
Our catalogs can be viewed and downloaded online.